Payment Methods
Accepted Payments
We accept Paypal, Visa, MasterCard and American Express credit cards, Debit cards (check cards, bank cards, or ATM cards) displaying a MasterCard or Visa logo on the front, and Wire Transfers. We do NOT accept checks or money orders, except for pre-approved purchase order accounts.
Pre-Authorization and Address Verification
When we process your order, we pre-authorize your credit card to verify funds availability. As well, we check that the billing address information provided with your order matches the information on file for your credit card. If this information does not match, your order will be delayed as we attempt to further verify your address. To avoid delays in processing your order, please be sure to provide your exact billing address and home telephone number when requested.
What if my shipping address is different than my billing address?
If you want to ship to a different address than your billing address, we may contact you to add the additional address to your credit card company. This helps protect both you and us from potential fraudulent use of your card. To add the alternate address to your credit card, simply call the 1-800 number on the reverse of your card and ask the customer service rep to add the additional address to the notes on your account. Doing this prior to placing your order will help us expedite your order in a timely manner.
When is my credit card charged?
Credit card orders are billed to the credit card only when the order is shipped. Similarly, pending orders and backorders are not billed until actual shipment occurs as well.
Wire Transfer
You may, at your option, arrange to pay for your order by wire transfer. International Orders placed using a credit card for payment may be required to pay by wire transfer prior to goods being shipped. You will be notified by email if this is the case.