Protecting your privacy is important to AATOWN . Please read the following policy to learn how we handle your personal information.
What information we collect
We receive Personal Information directly from you when you visit and purchase items on our Websites, or if you voluntarily create an account. This includes information such as your name and email address, your billing/shipping information including credit card number and shipping address, items viewed, and your personal preferences (wish-lists, hobbies, likes and dislikes relating to the products we may sell). When submitting personal information on an online form, we will identify which fields are required in order to fulfill your request. Additionally, our Web server automatically collects URL and IP address information such as the address (or "URL") of the Website that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you have entered on our site.
Online Form, Email and Chat Data
When you fill out an online form, or engage in email or online chat communications with us, you may voluntarily supply us contact and other information and we may also retain a record of any communications with you or activities you perform. Data from these sources is processed in order to supply you with information that you request from us, and may be used for direct marketing and analytic purposes.
Support Ticket Data
When you submit a support ticket through our systems, we will collect company, name and contact data, and record activity related to your request. Information submitted as part of support tickets is processed by us in order to provide help to you in purchasing or using the Products, to contact you about your request(s), and to improve our products and services.
Community Q&A Forums
AATOWN offers publicly-accessible community forums. You should be aware that any information provided in this area may be read, collected, and used by others who access them. If you decide to post something in a public area of our Websites, any Personal Information or content that you voluntarily disclose for posting to the Websites, becomes available to the public, as controlled by any applicable privacy settings. If you remove information that you posted to the Websites, copies may remain viewable in cached and archived pages of the Websites, or if other Users have copied or saved that information. To request removal of your Personal Information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your Personal Information.
How the information is used
We use the information you provide in order to provide you with convenient access to our products and services, to give you exceptional customer service, to fulfill requests for products, services or information, and to keep you up to date on the latest product announcements, software updates, special offers, and other information we think you would like to hear about. We also use your information to administer your shopping account, to administer promotions, to monitor and improve the effectiveness of our Websites or our marketing endeavors, and to tailor our online offerings to your preferences. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction.
When we collect information
We may collect information about you in several ways while shopping or taking advantage of services available on the AATOWN Websites. For example, we request personal information when you: 1) set up an online account, 2) purchase products or services, 3) participate in a promotion or survey, 4) contact AATOWN with a question or concern, 5) apply for employment with AATOWN , or 6) participate in other activities. In addition, when using our Websites, our servers may collect click-stream information as described above. AATOWN may also obtain information or lists from other companies.
To save you time and make our web services easier to use, some areas of our Websites allow you to create an online account with a "AATOWN ID" using your personal information. If you avail yourself of this service, our system saves your information and assigns you a personal AATOWN ID. The next time you order something from AATOWN , you can simply enter your email address and password and the system will automatically look up the information it needs.
We utilize session cookies, which allow us to uniquely identify your browser when you visit our Websites and to process your online transactions. Session cookies disappear from your computer when the web browser is closed or computer is turned off. Session cookies are required for site operation. We also utilize persistent cookies to make it easier to log into and use the Products and to remember your shopping cart contents for future visits. Persistent cookies remain on computers after the web browser is closed or the computer is turned off.
How we share your information
AATOWN may need to share personal information with third parties in limited circumstances. For example, we may release personal information to third parties to: perform services on our behalf, fulfill our customer's orders, send marketing communications, deliver packages, send postal mail and email, or process credit card payments. Information you may provide to us either online or offline may be combined or shared between current or future AATOWN entities and subsidiaries.
We may use the Personal Information we collect for identification and authentication and fraud prevention, to analyze the Websites usage and improve the Products, for internal market research, troubleshooting problems, to enforce our Terms of Service, and as otherwise set forth in this Policy. Note that we will never email you to ask for your account information; if you receive such an email, please forward it to firstname.lastname@example.org. AATOWN may use your cell phone number to call or text you in order to provide the items. If you would like more information about our policy, or to opt out, please review our Terms of Service. We use financial information solely as authorized by you in accordance with the items, in order to process your payments.
Occasionally, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We may also release personal information in the event of a corporate sale, merger, reorganization, dissolution or similar event.
How we protect your personal information
The AATOWN Website uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the AATOWN Store, you must use an SSL-enabled browser such as Safari, Firefox, or Internet Explorer. This encryption technology protects your name, address, and credit card number during data transport.
Some older browser versions and some firewalls do not permit communication through secure servers. In that case, you will be unable to securely sign in to your account or to purchase products. If you choose to sign in to your account or purchase products through our non-SSL enabled server, your password will not be encrypted. If you have already securely saved billing information to your account, you can still order securely using your saved information. However, if you submit new billing information through the non-SSL enabled server, it will not be encrypted.
When you create an online account at AATOWN , you will need to select a personal password that you will remember. It must be at least 6 alphanumeric characters. To maximize your level of protection, you should choose a combination of both letters and numbers, and change your password often. You are solely responsible for maintaining the secrecy of your passwords or any account information.
Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences. AATOWN cannot ensure or warrant the security of any information you transmit to us by email and you do so at your own risk.
Your Rights in Respect of Your Personal Information
You have certain rights with respect to your Personal Information, including those set forth below. For more information about these rights, or to submit a request, please email email@example.com. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need you to provide us with additional information, which may include Personal Information, if necessary to verify your identity and the nature of your request.
Access to your Personal Information
You always have access to the information we have about you. To review and update your personal contact information, simply login to your account and view your settings. You can request more information about the Personal Information we hold about you and request a copy of such Personal Information.
If you believe that any Personal Information we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. You can also correct some of this information directly by accessing your account settings or contacting us at firstname.lastname@example.org.
You can request that we erase some or all of your Personal Information from our systems.
Withdrawal of Consent
If we are processing your Personal Information based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Information, if such use or disclosure is necessary to enable you to utilize some or all of our Services.
You can ask for a copy of your Personal Information in a machine-readable format.
You can contact us to let us know that you object to the further use or disclosure of your Personal Information for certain purposes.
Restriction of Processing
You can ask us to restrict further processing of your Personal Information.
Right to File Complaint
You have the right to lodge a complaint about Company's practices with respect to your Personal Information with the supervisory authority of your country or EU Member State.
AATOWN will retain Personal Information we process on behalf of our customers or collect directly from our customers for as long as needed to provide Service to our customers, subject to our compliance with this Policy. We may further retain and use this Personal Information as necessary to comply with our legal obligations, maintain accurate accounting, financial and other operational records, resolve disputes, and enforce our agreements.
You can browse anonymously
When you browse the AATOWN Websites, you are able to do so anonymously. Generally, we do not collect Personal Information when you browse - not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.
Links to Third Party Websites
Our Sites may contain links to websites and applications other than the Websites and the Products, including websites and applications operated by affiliates and other third parties. Please be aware that we do not determine and we are not responsible for the privacy practices or content of websites and applications operated by third parties. Your browsing and interaction on any third party website or service, including those that have links on our Sites, are subject to that third party's own rules and policies. We encourage you to be aware when you leave the Products or the Websites, and read the privacy statements of third party websites and applications linked to the Products. AATOWN does not endorse and is not responsible for the practices of third parties or their websites or applications. In addition, you agree that we are not responsible for and we do not control any third parties that you authorize to access your User Content. If you are using a third party website or service and you allow such a third party access to your User Content, you do so at your own risk. This Policy applies only to information collected by the Products and the Websites.
Collecting information from children
AATOWN does not knowingly solicit Personal Information from children under the age of 13, nor do we send them requests for Personal Information. If you are under the age of 13, please do not submit any Personal Information through our Websites. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Policy by instructing their children never to provide Personal Information on our Websites without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to AATOWN through our Websites, please contact us, and we will use commercially reasonable efforts to delete that information from our databases.
Changes to This Policy
Last Modified: Thursday, March 07, 2019